Royal Devon & Exeter Trust

The new model of care is working, they say, but patients who could have been treated in Seaton Hospital are still bed-blocking in the RD&E

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Below is the RD&E’s latest publicity leaflet for the ‘new model of care’ boasting ‘no complaints’ from people who were treated between 28 August and 10 September. On the reverse side it features Doug – is it a coincidence that he is from Seaton? – who has had a knee amputation and is being cared for at home after two weeks on an acute ward. He says, ‘I cannot praise enough the wonderful care and treatment I have received right through from the surgical team to the community healthcare professionals. The skills and attention to detail they have shown is remarkable. It’s been a pleasure having them in my home.’

I am sure that the dedicated professionals working in the new system are doing their best for the patients. But are all the people who would have been transferred to the community hospitals actually getting the treatment at home which they are promised by ‘Your Future Care’? At the same time I received this comment from a Seaton resident: ‘A friend of mine’s husband has been in the RD&E for about 10 days.  He could have come home 4 days ago, but there was no home care arranged for him – no one available to do the job, so his wife is paying privately to get help, and he will now be coming home some time on Sunday. He will have been bed blocking for 1 WEEK.  It says it all doesn’t it?’

RDE YFC Stakeholder briefing 5 Oct 2017 FINAL

Out-patient services in Seaton Hospital

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This is the RD&E’s leaflet showing all services in the hospital before the beds were closed.RD&E leaflet on Seaton Hospital services